Question 1

Why do you need the VIN?

Accepted Answer

ODIS work is tied to the vehicle. We check the VIN against the job before the appointment so the right work is ready.

Question 2

Can this be done by post or remotely?

Accepted Answer

Not for this department. Component protection removal and online coding need the vehicle at our workshop.

Question 3

What is component protection?

Accepted Answer

It is a security feature that locks some replacement parts, such as radios, instrument clusters and control units, until they are matched to the vehicle online.

Question 4

What proof of ownership do you accept?

Accepted Answer

The V5C in your name, or a written authorisation from the owner together with your own photo ID.

Question 5

How long does the appointment take?

Accepted Answer

Most jobs take under two hours. Complex coding can take longer and we tell you when we book.

Question 6

What if the part cannot be matched?

Accepted Answer

If ODIS refuses the match because of the part itself, we explain why and refund the service fee in line with our cancellation policy.

Price	£65.00
Turnaround	During the booked appointment
Delivery	Bring in person by appointment
VIN	Required for this service

VAG ODIS Service: Component Protection Removal and Online Coding

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